This adapter is very easy to use - covers MOST countries around the world. Two reasons it didn't receive a 5-star review: When it arrived the various type adapters were jumbled out of their box slots. It took me several minutes to put them into place to be sure I had all of them. Also, there were 2 labeled Type N - one of which I was pretty sure was a Type C for Europe.The positive side of this is that I reached out to Ceptics with photos prior to my trip to Israel and Turkey (that was the one in question. I've just returned from that trip, and it turns out in the end I didn't need the one in question).Having said all this, Ceptics was responsive and mailed me a non-labeled adapter that I can use to put in my kit. I have simply used a Sharpie to identify it.BTW - 2 of us used the adapter only for our phones. We could've used it for a tablet or other electronic devices (i.e. hairdryer), but that turned out to not be necessary.All in all, I'd say a good product and customer service.